Payment Policy
1. Accepted Payment Methods
We accept the following secure payment options:
- Credit/Debit Cards:
Visa, Mastercard, American Express,JCB,Union Pay - Digital Wallets:
Apple Pay, Google Pay - Klarna
2. Payment Security
To protect your information, we comply with:
- SSL Encryption: All payment data is transmitted via 256-bit SSL encryption.
- PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standards.
- Fraud Prevention: Orders may require additional verification (e.g., CVV, billing address).
3. Order Processing
- Authorization: Payments are authorized at checkout and captured upon order shipment.
- Failed Payments: Orders will be canceled if payment fails after 3 retries (within 24 hours).
4. Refunds & Disputes
- Refund Eligibility: See our Return Policy for details.
- Processing Time: Refunds to original payment methods take 5-10 business days.
- Chargebacks: Contact us at Sales@ciclove.com before initiating disputes.
5. Google Policy Compliance
- Transparency: No hidden fees; total costs are displayed before checkout.
- Prohibited Content: We do not support high-risk payment methods (e.g., cryptocurrency, wire transfers).
- Data Protection: We never store full credit card numbers on our servers.
6. Contact Us
Headquarters
Guangzhou Azure Network Technology Co.,Ltd
Address:
Room 1003, Building 1, Eaton Mansion
Shiguang Road, Panyu District
Guangzhou, Guangdong Province, China
Hong Kong Office
Address:Flat 1309, 13/F King's Commercial Building
2-4 Chatham Court, T.S.T, Hong Kong
Customer Service
📞 +852 5700 0073
✉️ Sales@Pajamasfun.com
Working Hours
🕒 Monday – Friday | 9:00 AM – 6:00 PM (CST)
7. Policy Updates
We reserve the right to modify this policy. Changes will be posted on this page.